Buyer
Scottish Government
Open — accepting bids
How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?
Scottish Government · United Kingdom
⏳ Closes 20 Oct 2026 — 18 days left
Location
United Kingdom
Category
Services
Type
—
Estimated value
£650,000
EMD / Bid security
—
Tender fee
—
Published
08 Sep 2026
Closing
20 Oct 2026
Reference
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About this tender
The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.