Buyer
Liverpool City Council
Open — accepting bids
Integrated Advocacy Services
Liverpool City Council · United Kingdom
⏳ Closes 04 Nov 2026 — 33 days left
Location
United Kingdom
Category
Services
Type
—
Estimated value
£3,707,890
EMD / Bid security
—
Tender fee
—
Published
17 Sep 2026
Closing
04 Nov 2026
Reference
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About this tender
Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent advocacy as mandated. In addition to statutory functions, the service will deliver flexible, non-statutory, issue-based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support. The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and out