Buyer
United Utilities Water Limited
Open — accepting bids
PRO005158-Services-Contract-System Integrator : Billing and CRM
United Utilities Water Limited · United Kingdom
⏳ Closes 18 Dec 2026 — 77 days left
Location
United Kingdom
Category
Services
Type
—
Estimated value
£10,000,000
EMD / Bid security
—
Tender fee
—
Published
23 Sep 2026
Closing
18 Dec 2026
Reference
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About this tender
System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.