Open tender · Poland · System and support services
Świadczenie usługi asysty technicznej i konserwacji dla Systemu STRADOM
In EnglishProvision of technical assistance and maintenance services for the STRADOM System
Gmina Miejska Kraków - Urząd Miasta Krakowa
Gmina Miejska Kraków - Urząd Miasta Krakowa in Poland is inviting bids for “Provision of technical assistance and maintenance services for the STRADOM System”. Bids close on 13 October 2026, 09:30 CEST; the estimated value is PLN 1.06 million. Who can bid: Completed or ongoing IT technical support and maintenance service for at least 11 months, worth at least 500,000 PLN gross, in the last 5 years. askTender lists every requirement to qualify and checks whether your company meets them.
The tender in brief
Technical support and maintenance for the STRADOM system in Kraków, for IT service providers with a similar 11-month contract worth at least 500,000 PLN gross
The City of Kraków is buying technical assistance and maintenance for its STRADOM system. The contract is a single, indivisible package covering ongoing system upkeep, technical support and safe operation. It is awarded to one provider, with subcontracting allowed.
Who can win it
- Completed or ongoing IT technical support and maintenance service for at least 11 months, worth at least 500,000 PLN gross, in the last 5 years
Key facts
- Estimated value
- PLN 1.06 million
- Procedure
- Contract notice
- How bids are judged
- Price 60%, time to fix non-critical errors 25%, response time to consultation queries 15%
Before you bid, askTender
Everything else is in your askTender account
The requirements to qualify, the eligibility check and the bid documents for this tender are in your askTender account.
- What it takes to qualify: every requirement, in the tender’s own words
- Whether your company qualifies: your profile checked against each requirement, showing what you have, what’s missing and how to close the gap
- The documents to file: a checklist, with draft declarations ready to sign
- A bid partner for any requirement you can’t meet alone
- The tender documents, ready to open
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