Open tender · United Kingdom · Services
Customer Care (Security) Services within Emergency Housing and Resettlement Service
Blackpool Coastal Housing Limited
Blackpool Coastal Housing Limited in the United Kingdom is inviting bids for “Customer Care (Security) Services within Emergency Housing and Resettlement Service”. Bids close on 4 November 2026, 10:00 GMT. Who can bid: Directors and company must hold a Security Industry Authority (SIA) licence; Operatives delivering the service must hold a Security Industry Authority (SIA) licence. askTender lists every requirement to qualify and checks whether your company meets them.
The tender in brief
Customer care and security cover for Blackpool emergency housing, for firms with SIA-licensed staff and 2 years' relevant experience
Blackpool Coastal Housing is buying customer care and security services for its emergency housing and resettlement buildings in Blackpool. Officers will manage building access, carry out safety and welfare checks, monitor CCTV, respond to emergencies and record incidents. The contract runs from 13 March 2027 to 12 March 2029, with a possible extension to 12 March 2032, and is valued at £1,500,000 including VAT.
Who can win it
- Directors and company must hold a Security Industry Authority (SIA) licence
- Operatives delivering the service must hold a Security Industry Authority (SIA) licence
- At least 2 years' previous experience of delivering relevant customer care services, including managing sensitive and challenging situations and working with vulnerable individuals
Key facts
- Contract period
- 13 March 2027 to 12 March 2029, with possible extension to 12 March 2032
- How bids are judged
- Quality 50%, Price 35%, Social Value 15%
- Published
- 29 Sep 2026
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Everything else is in your askTender account
The requirements to qualify, the eligibility check and the bid documents for this tender are in your askTender account.
- What it takes to qualify: every requirement, in the tender’s own words
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- The tender documents, ready to open
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Public data: Contains public sector information licensed under the Open Government Licence v3.0. Source: Find a Tender Service (Cabinet Office). · Sources & licences