Supplier · public contract awards

Sitel UK Ltd public contracts.

Sitel UK Ltd has won 24 public contracts between 2012 and 2022 from 13 public buyers in United Kingdom. Its most frequent buyer is UK Shared Business Services Limited (3 awards). Outside TED, published values total £555 million across 19 awards. 3 awards were published on TED; the median contract size is about £16 million (2 contracts with a value).

24Contracts won
13Public buyers
1Country
Nov 2022Latest award

Latest contracts won

Helpdesk Function
£6.8 million
3 Nov 2022Awarded
CON 21-254 Contingency Resource
Awarded by The Financial Conduct Authority · United Kingdom · £209,500
12 Dec 2021Awarded
DDaT21344 SEA Website Phoneline Support
Awarded by UK Shared Business Services Limited · United Kingdom · £280,000
18 Nov 2021Awarded
Provision of Health Measure at the Border COVID Helpline
Awarded by Crown Commercial Service · United Kingdom · £1 million
29 Oct 2021Awarded
Admin surge support service
Awarded by Home Office · United Kingdom · £6 million
31 Aug 2021Awarded
Variation Extension 11
Awarded by Department of Health and Social Care (T&T) · United Kingdom · £398 million
6 Jun 2021Awarded
C21107 - Sitel UK Ltd
Awarded by Atamis LTD · United Kingdom · £172,000
30 Apr 2021Awarded
Public Enquiries Call Handling Service
Awarded by Office of Qualifications and Examinations Regulation (Ofqual) · United Kingdom · £225,016
19 Apr 2021Awarded
Provision of a Central Telephony Operator Service (CTOPS) for FCDO
Awarded by Foreign, Commonwealth and Development Office · United Kingdom · £3 million
1 Mar 2021Awarded
CS20281 Emergency Consumer Advice Line
Awarded by UK Shared Business Services Limited · United Kingdom · £25,000
12 Aug 2020Awarded

Contracts won by year

Contracts won by year

from the published records
20121
20162
20171
20182
20192
20203
202110
20221

Published value, by currency (feeds other than TED)

GBP · 19 valued
£555 million

Typical contract size on TED

GBP · median of 2 contracts
£16 million

From published award records. Suppliers are matched by legal name; a company with a different legal name in another country (a national subsidiary, for example) has its own page. Each currency is shown on its own and never converted. TED values are often framework ceilings, so TED awards show a median contract size, never a total.

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