Customized AMC/CMC for Pre-owned Products - LAPTOP; HP, MACBOOK ARI; Annual Maintenance Contract (A

The tender in brief

Annual maintenance for 99 laptops, tablets, printers, copiers, workstations and desktops in Kolkata, for IT service firms with 3 years' experience

The National Investigation Agency in Kolkata requires a one-year annual maintenance contract for 99 pre-owned IT devices: 15 laptops, 2 tablets, 37 printers, 3 photocopiers, 3 workstations and 39 desktop PCs. The estimated value is INR 210,000. The contract covers preventive maintenance and data recovery at the service provider's cost, with no devices removed from the office.

Who can win it

• Minimum average annual turnover of INR 3 lakh over the last three financial years
• At least 3 years' experience providing similar IT maintenance services to government or public sector organisations
• Registered office and valid trade licence in West Bengal, preferably in or around Kolkata