Open tender · India · Custom Bid for Services National Toll Free Aids Helpline 1097
Custom Bid for Services - NATIONAL TOLL FREE AIDS HELPLINE 1097
Ministry of Health and Family Welfare
Ministry of Health and Family Welfare in India is inviting bids for “Custom Bid for Services - NATIONAL TOLL FREE AIDS HELPLINE 1097”. Bids close on 16 October 2026, 18:00 IST. Reference: GEM/2026/B/8045180. Who can bid: Minimum average annual turnover of INR 178 lakh over the last three years; Three years of past experience providing similar call centre services. askTender lists every requirement to qualify and checks whether your company meets them.
The tender in brief
A two-year national toll-free AIDS helpline 1097, for call centre operators with three years of similar service and INR 178 lakh turnover
The National AIDS Control Organization is buying a national toll-free AIDS helpline (1097) as a custom service. The contract runs for 2 years and 1 day, with the work delivered as a project or lump-sum engagement. Bidders are judged on technical and financial quality, with technical parameters carrying a 30 percent weight and price 70 percent.
Who can win it
- Minimum average annual turnover of INR 178 lakh over the last three years
- Three years of past experience providing similar call centre services
- Completed similar services meeting one of three value thresholds against the estimated cost
Key facts
- Contract period
- 2 years and 1 day
- How bids are judged
- Quality and cost based selection with technical parameters scored out of 100 and a qualifying threshold of 70, then 30 percent technical and 70 percent financial weight
- Published
- 16 Sep 2026
- Reference
- GEM/2026/B/8045180
Before you bid, askTender
Everything else is in your askTender account
The requirements to qualify, the eligibility check and the bid documents for this tender are in your askTender account.
- What it takes to qualify: every requirement, in the tender’s own words
- Whether your company qualifies: your profile checked against each requirement, showing what you have, what’s missing and how to close the gap
- The documents to file: a checklist, with draft declarations ready to sign
- A bid partner for any requirement you can’t meet alone
- The tender documents, ready to open
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Public data: Government e-Marketplace, Government of India. · Sources & licences